Social Care Support Specialist – Dutch or German or Turkish speaking

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Social Care Support Specialist – Dutch or German or Turkish speaking

Haziran 2, 2017

Social Care Support Specialist – Dutch or German or Turkish speaking Belfast £15,600 per year + relocation assistance Our Client is one of the world’s best known technology and software companies. Its dedicated team provides multi lingual front line technical support within many product groups. The Social Care Support Specialist (SCSS) is a front-line role, responsible for monitoring and responding to comments and feedback through Social Media channels, such as Facebook & Twitter. While the role focus is on Social Media, the SCSS will also support customer interactions through, email, voice, chat and community forums. This role reports to the Social Media Team Manager, ensuring that responsiveness to posts and comments is delivered within an agreed service level, and that the communication style and tone conforms to agreed Social Media guidelines. SKILLS Essential Criteria: High level of fluency in written and spoken English andDutch or German and Turkish. Customer Focus – Demonstrates at least 6 month’s experience in a customer service environment. Social Media – Must have experience using popular Social Media platforms, especially Facebook & Twitter. Effective Communication – Creative writing skills – ability to repeat the same message, written in man … View full post on Latest jobs matching “turkish” from Totaljobs.com

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