German native B2T Airline Representative (M/V)

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German native B2T Airline Representative (M/V)

Aralık 26, 2015

For our client, an international inbound Customer Service Center in Enschede, we are looking for fulltime native German speaking B2T (business to trade) Airline Representatives.

In this role, you answer travel related questions from trade clients via phone, chat and email.

The company
You will be working for a globally known airline company. Aside from working in a dynamic industry, you will also be working with a lot of other international colleagues.

Are you a German in the Netherlands? Then this might be a great place to start working and to meet and work with colleagues from all over the world. This company dedicates time and effort to their employees and is looking for motivated candidates that want to build a career in the service/travel industry.

The role
For this position, we are looking for eager, empathic and enthusiastic people. You will be informing your trade clients on flight fares, availability, schedules and other travel related enquiries. In this role, you can expect questions about reservations, bookings, cancellations and complaints that need to be handled accordingly.

You promote the products of the company by cross selling their services and you are an involved person who makes sure customers get the best level of service possible.

The requirements
– You speak German on a native level;
– You are fluent in English;
– You have a service minded nature and enjoy helping others
– You are available to work 40 hours per week (also during evenings and weekends);
– You are available for at least 7 months;
– We prefer candidates with experience in customer service or tourism;
– You have a work permit or VISA status for the duration of at least 1 year;

We offer a 7 month contract and a salary of € 1841,- gross per month (based on 40 hours per week). After the 7 month period there is a possibility to prolong the contract.

Are you willing to go for the extra mile to exceed the expectations of the trade clients?
Then please apply now!

Plaats Enschede
Bedrijf Relatie van Randstad

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