Customer Advisor

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Customer Advisor

Haziran 3, 2017

Our client who are a Global Insurance Company are looking for an Assistant Contact Agent to join their friendly & vibrant team in Central Bristol. You will Start on 5th June The offices are very close to Temple Meads Station & are on major bus routes. Working as a part of the Customer Contact team, you will be required to work 37.5 hours per week on a rotating shift pattern (including weekends and Bank holidays). The following times will apply:- Early shift – 07.30 to 16.00, Day shift – Between 10.00 to 18.30, Late shift – 13.30 to 22.00 You will receive a salary of £18,000 + a 5% shift allowance bonus The primary function of this position is to Organising and delivering assistance services to policyholders in line with service standards. Specific focus is on achieving positive outcomes whereby a policyholder is medically able to continue his/her trip or repatriated to his/her home country. The role requires liaison with suppliers (internal and external) and other interested parties, as well as the formulation of action plans that can be followed to achieve the desired outcomes. Previous Experience should include: -Previous experience in customer services is desirable -Previous Assistance, Claims experience, preferably for an Insurance Company, would be advantageous. -Friendly and professional telephone manner is essential -Fluency in English is essential -Fluency in other languages (French, Spanish, Italian, Portugue … View full post on Latest jobs matching “turks” from Totaljobs.com

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